Code of Ethics
Cielo e Terra S.p.A. (hereinafter “Cielo e Terra” or the “Company”) operates and manages its activities following the principles and rules of conduct set in this Code of Ethics and in compliance with all national and EU regulations applicable.
In running its business and activities, Cielo e Terra takes its ethical, social and environmental responsibilities very seriously. To this end, it supports a management model based on balancing the legitimate interests of stakeholders and, more in general, of the community in which it operates.
Stakeholders are human resources – employees and collaborators – partners, directors, customers, final consumers, suppliers, Public Administrations, the community and all involved directly and/or indirectly in the Company’s activities.
The Code of Ethics (hereinafter the “Code”) has been compiled in line with the provisions of Legislative Decree No. 231/2001 and the “Guidelines to set organizational, management and control models in accordance with Legislative Decree No. 231/2001” issued by Confindustria.
Please refer to the organizational model adopted by the Company, of which this Code of Ethics forms an integral part.
The Code of Ethics is adopted, approved and updated by the Administrative Body. Updates may be the result of the intervention of the Supervisory Body, in accordance with Legislative Decree No. 231/2001.
This Code ensures that Cielo e Terra ethical values are clearly defined and form the basis of the Company’s culture and strategy and guide the standards of professional behaviour of all collaborators carrying out Company activities and initiatives.
The Code is the auto-regulation tool required during decision making and operating processes, in line with the Company’s ethical principles.
3 Mission and Ethical Vision
Cielo e Terra’s Mission is to increase sales in Italy and abroad with the aim of becoming one of the main players in the Italian eco-friendly sector, presenting itself to market operators and final consumers of its products as a solid and reliable company, able to satisfy all their needs and expectations.
Cielo e Terra operates inspired by the following values, indefeasible objectives of its current policies:
providing products that offer a high quality/price ratio in various strategically important market segments;
ensuring product safety from a health and hygiene point of view and complying with regulations on production processes;
ensuring the satisfaction of all interested parties (stakeholders, customers, users, employees, suppliers), meeting budget objectives, offering good employment and salary levels with low absenteeism rates, having no disputes with employees, constantly reducing the number of complaints, creating partnerships with suppliers;
fulfilling implicit and explicit contract commitments;
using assessment and planning tools and implementing improvements in all Company processes;
respecting the environment and the compatible use of resources, ensuring compliance with environment regulations, constantly improving environment-friendly performances and adopting innovative company and product environment management policies;
Ensuring employee safety, following and updating Company systems based on prevention and employee protection regulations.
Cielo e Terra’s Mission is part of a wider view on work ethics that promotes the culture of wine, innovation and the valorisation of our history.
The code sets the rights, duties and responsibilities of the Company towards its stakeholders: employees, collaborators, directors, suppliers, customers, final consumers, partners, Public Administrations, etc., and anyone directly or indirectly, temporarily or indefinitely involved in relations with the Company.
The Code applies to the following “Recipients”:
representatives of management bodies and all management members, whose actions and decisions must be in line with the Code principles, must promote their understanding and application among employees, collaborators and third parties operating on behalf of the Company. Through their behaviour, company directors and management are a reference model for all employees;
partners and employees, who must comply with the Code and notify the Board and/or the Supervisory Body of any infractions;
suppliers of goods and services, who must be duly informed about the rules of behaviour set by the Code and comply with it for the duration of their contractual relationship with the Company.
5 General Ethical Principals
Recipients must comply with the law and national and EU regulations in general. Additionally, they must follow company regulations, procedures and instructions
5.2 Fairness and Integrity
Recipients must follow deontological, expert and professional rules of conduct applicable to all operations carried out on behalf of Cielo e Terra. Additionally, they must respect company regulations and procedures, as part of the rules of professional conduct.
In the performance of their duties, all Recipients must respect the rights of all subjects however involved in work and professional activities, including in terms of their opportunities, privacy and decorum.
In carrying out all activities, any situation that may create arbitrary discriminations towards employees or conflicts of interest between workers – whether managers or employees – and the Company, must always be avoided.
In the performance of their duties, everyone must diligently follow all applicable rules, the Code and internal regulations. The pursuit of Company interests shall never justify dishonest behaviour.
Giving or promising money, gifts or other commodities, or promising or guaranteeing benefits during the performance of duties, whether for personal interest or for the interests and benefit of the Company, is strictly forbidden.
Relations with stakeholders must be based on the principles of fairness, collaboration, loyalty and mutual respect. Therefore, any form of benefit or gift, received or offered, which may be interpreted as a way of influencing the independence of judgement and conduct of the parties involved, is strictly forbidden.
5.4 Transparency and Completeness of Information Provided
When operating on behalf of the Company, Recipients must act transparently, providing clear, complete and pertinent information and avoiding misleading situations. They must also follow Company transparency rules, procedures and instructions.
All information must be clear, frequent, complete and accurate, in compliance with the principle of transparency.
Additionally, all information must be pre-emptively checked before being communicated internally or externally, to make sure it is clear, truthful and complete, including economic, financial and accounting data and the nature and quality of the products sold.
Cielo e Terra is aware of the fundamental value of providing correct information to partners and the competent bodies and organisations regarding significant facts pertaining to the Company’s management and financial situation, and in no case justifies its collaborators’ actions aimed at impeding control from the bodies and organisations in charge.
The Company protects and ensures the confidentiality of all information in its possession, compliance with personal data protection regulations and does not attempt to acquire reserved data using illegal means.
All information available to the Company is processed respecting the confidentiality and privacy of the data subjects.
Recipients must treat any information acquired through activities performed on behalf of the Company with maximum confidentiality. They also must treat Company or stakeholder data and information exclusively in relation to and for the purpose of their duties and, in any case, they must not divulge (communicate, diffuse or publish in any way) sensitive information without the explicit consent of the data subjects or confidential information without Cielo e Terra’s authorisation.
5.6 Individual Value
Cielo e Terra promotes the use of human resources respecting and valuing individual characteristics, protecting diversity and basing internal relations mainly on dialogue.
With regard to dignity: Recipients must respect the fundamental rights of individuals, protecting their moral integrity and ensuring equal opportunity.
Discriminatory conduct, based on political or union organization opinion, religion, racial or ethnic origin, nationality, age, gender, sexual orientation, health condition or personal intimate characteristics, is not admitted in internal nor external relations.
Employment Formalisation: work relationships are formalised in contracts. No irregular form of employment is admitted.
Recipients shall provide all new employees maximum collaboration and transparency, ensuring they are clearly aware of their duties.
Employee Management and Assessment: the Company rejects all forms of discrimination towards employees and collaborators, promoting decisional and assessment processes based on commonly shared objective criteria.
Health and safety at work: Cielo e Terra fosters working conditions that protect people’s physical and mental integrity, providing a work environment that complies with all applicable health and safety regulations. However, employees and collaborators must comply with all applicable environment health and safety regulations and standards and follow company policies when they set stricter requirements compared to those established by the law. To this end, the Company has implemented and maintains a certified Occupational Health and Safety Management System based on BS OHSAS 18001:07 standards.
Professional Growth: the Company promotes the professional development of its employees using adequate tools, with participative and work events, as well as specific training plans.
Discrimination and Abuse: Cielo e Terra aims to create an environment free from discrimination and abuse for all its employees and collaborators. Everyone, from employees and collaborators to new applicants, will therefore be offered equal opportunities, in compliance with the applicable laws. Abuse and any behaviour that creates a hostile and unfavourable working environment will not be tolerated.
5.7 Environment Sustainability
Sustainability and environment protection have always been at the centre of Cielo e Terra policies.
Cielo e Terra respects and is committed to the environment and adopts production processes that comply with the applicable environment regulations. The Company promotes commendable behaviour that improves its products’ impact on the environment on both a local and global scale.
Therefore, the Company is committed to base its activities on values such as respect for the environment and sustainable development by maintaining the UNI EN ISO 14001:2004 Certification, constantly improving its plants to ensure energy efficiency, assessing the impact on the entire life cycle of some of the main products and, more in general, adopting medium-long term strategies that make the company increasingly more sustainable.
5.8 Efficiency and Spirit of Service
Everyone must strive to improve their professional skills based on the highest standards and best practice in each sector and position. Additionally, everyone must carry out all duties and obligations adequately and strive for cost efficiency in all activities.
Contracts and assignments must be carried out following the conditions consciously agreed by the parties.
In the performance of duties, everyone must constantly keep in mind the company mission of offering high-quality products and services with a high economic and social value for the community.
This consideration must always be at the basis of the Company and every director, shareholder and employee’s conduct.
5.9 Brand Protection
Directors, shareholders, employees and collaborators shall not endanger or compromise the values, image or good name of Cielo e Terra and its objectives with their actions.
6 Ethics within Corporate Governance
6.1 Board of Directors
Board Members must be nominated following transparent
The Board of Directors acts and decides with full knowledge of the facts. Board Members decisions must be autonomous, an exertion of their absolute discretion, and pursue the Company’s interests.
Independence of judgement is an essential requirement for Board decisions and, therefore, Members of the Board must guarantee maximum transparency during operations in which they have a personal interest. In these circumstances, all applicable laws, regulations and company procedures must be followed.
Specifically, as individuals, Board Members must carry out their duties responsibly, professionally and personally, allowing the Company to benefit from their competences.
6.2 Company Accounting Transparency
Cielo e Terra promotes maximum transparency, reliability and integrity in relation to the Company’s financial information.
Each operation and transaction must be duly recorded and authorised, be verifiable, legitimate, coherent and justifiable thanks to an adequate logging system and the decision making, authorisation and execution processes must be traceable.
Each operation must be supported by adequate documentation so that checks to verify the characteristics and reasons for the operation and identify the person who authorised, executed, registered and checked the operation, may be carried out at any time.
Recipients who become aware of omissions, irregularities or negligence must notify the Supervisory Body.
6.3 Internal Control
Recipients must be aware of the existence of the internal control systems implemented by the Company to help improve the efficiency and effectiveness of company processes and reduce the risks of its operations.
During the performance of their duties, Recipients are responsible for defining, executing and correctly applying the controls pertaining to their duties.
7 Ethics in Relations with Third Parties and Public Administrations
The Company pursues its mission by offering quality products at competitive conditions, respecting all fair competition
Employees, collaborators and directors must:
provide high-quality goods and services in an efficient and timely manner in accordance with contract agreements, in order to satisfy customers’ reasonable expectations and needs;
when necessary and in compliance with company policies, provide accurate and exhaustive information about Company products, to allow customers to make informed decisions;
satisfy customers’ expectations in terms of honesty, transparency, compliance with laws and contract agreements;
uphold the truth in sales, advertising and other communications.
The Company considers the fair and transparent relationship with its suppliers as one of the main reasons of its success.
Suppliers are chosen based on highly selective criteria and verifiable parameters and objectives: quality, convenience, price, ability, efficiency, ethics, compliance with the law and constant strive for improvement and innovation.
These are the requirements:
documented availability of means, including funds, organised structures, project resources and capacities, know-how, etc.;
availability and actual use of quality, safety, environment and food hygiene management systems;
safety and environment protection policies;
upholding a conduct that does not reflect badly on the image and good name of the Company.
In its relations with suppliers of goods and services Cielo e Terra:
selects suppliers based on criteria set by existing procedures, in an objective and transparent manner;
does not prevent anyone with the necessary requirements from competing for a contract, adopting objective and recordable selection criteria;
complies with the agreed contractual conditions;
maintains a honest and open dialogue with suppliers, always in line with good business practices;
complies and demands compliance with all obligations imposed by regulations on health and safety on the workplace, environment, treatment/purchase/sale of products for human consumption, tax and social contributions, as part of the supply agreement.
7.3 Integrity and Independence in Relations with Customers and Suppliers
Donations, benefits (whether direct or indirect), gifts, acts of courtesy and/or hospitality towards customers and suppliers are not permitted, unless their value does not compromise the Company’s image and cannot be interpreted as an intention to obtain a preferential treatment not justifiable by market rules.
In any case, any gifts, acts of courtesy and/or hospitality must be communicated and authorised by the relevant line manager.
Any sponsorships, donations or charitable funding must be approved by the CEO.
The stipulation of a contract with a supplier and its management thereafter must be inspired by the principles of clarity, avoiding excess mutual dependency.
To guarantee maximum transparency and efficiency to the purchase process, the Company provides:
adequate traceability of the decisions made;
retention of information and official documents and contracts for the periods of time set by the applicable laws.
7.4 Supplies Ethics and Environment Protection
With the aim of aligning goods and services supplying with its ethical and environmental principles, Cielo e Terra may request that its suppliers meet certain social and/or environmental requirements. Specifically, it may request the presence of:
a Code of Ethics or the SA8000 Ethics Certification;
a certified Environment Management System (EMAS or ISO 14001);
an assessment of the life cycle of the products or services provided;
data showing environment performance or compliance with the applicable regulations.
To this end, single contracts may include special clauses and declarations and documentation provided by suppliers may be verified through adequate checks.
Cielo e Terra is aware of the impacts of its activity on its local community, on social and economic growth and on the well-being of the collectivity and operates taking into consideration all interests involved.
Therefore, it appreciates the strategic importance that dialogue with stakeholders has on its activities and where possible establishes a permanent communication channel with stakeholder associations in order to cooperate respecting mutual interests.
7.6 Relations with Political Organisations and Trade Unions
In providing contributions to trade unions or political parties, movements, committees and organisations and their representatives and candidates, Cielo e Terra follows documented and traceable procedures in compliance with the applicable regulations.
In any case, contributions shall not be linked to direct or indirect interests aimed at obtaining benefits or preferential treatments or disrupting free competition. Contributions shall not be offered to ensure reciprocity and any form of political exchange is excluded.
7.7 Relations with Non-Profit Organisations
Cielo e Terra strives to bring value to the community, providing support and social, cultural and environmental initiatives aimed at promoting individuals, improving the quality of life and sustainability.
7.8 Relations with the Media and Divulging Information
Relations with the press, media and external interlocutors in general, are held by expressly designated subjects, following the Company’s procedures and policies.
External communications are based on truthfulness, fairness, transparency and prudence, and aim to help explain the Company’s policies, programmes and projects.
Employees, collaborators and directors cannot provide information or promise to provide information outside the Company without explicit authorisation from the CEO.
7.9 Public Administrations
Relations between the Company and public officials or public service providers, the judiciary, public enforcement bodies and other independent authorities, including private partners providing a public service, must be held and managed in compliance with applicable laws and regulations, the principles set in the Code of Ethics and the procedures in the 231/01 Organization Model, in order not to compromise the integrity and reputation of either party.
Commitments with Public Administrations and Public Instructions may be made exclusively by authorised figures; said commitments will be honoured in compliance with the regulations, Code of Ethics principles and following the internal procedures set in the 231/01 Organization Model.
Cielo e Terra forbids employees, collaborators, directors, representatives and in general anyone operating in its interest or in its name and on its behalf, from accepting, promising or offering, directly or indirectly, money, gifts, goods, services or undue favours (including employment opportunities) in connection with relations held with public officials, public service providers or employees of Public Administrations or other public institutions, or private individuals, to influence decisions in order to obtain a favourable treatment or undue benefits or for any other purpose.
All relations with Public Administrations must be held only via forms of communication aimed at explaining the Company’s activity or responding to requests or inspections or explaining the Company’s position on aspects of its activity.
Therefore, Cielo e Terra:
represents its interests and expresses its positions in a transparent, rigorous and coherent manner, avoiding collusion.
opposes and avoids falsifications and/or alterations of reports and documental data to obtain undue advantages or any other benefit;
scrupulously checks data contained in reports submitted to public bodies.
In any case, employees, collaborators and directors must report any information regarding violations of the principles mentioned herein they may become aware of to the Supervisory Body, even if committed by competitors.
8 Code of Ethics Application
Cielo e Terra fosters a culture and mentality of controls and internal and external monitoring of company activities and employee behaviour.
The attitude towards controls must be positive, as they contribute to improving management efficacy and efficiency.
Internal controls refer to all tools necessary or useful to guide, manage and check company activities with the aim of ensuring compliance with laws and procedures, protecting company assets and the health and safety of individuals, managing activities efficiently and providing accurate and complete financial and fiscal data, ensuring the quality and genuinity of foodstuff and satisfying sustainability requirements.
Responsibility for the efficacy of the internal control system is shared at every level of the Company’s structure. As a consequence, everyone within the scope of their duties is responsible for defining and correctly operating the control system.
8.1 Supervisory Body
A Supervisory Body has been created with the following duties with regard to the application of the Code of Ethics:
monitor Recipients’ application of the Code of Ethics through the application of specific compliance programs, internal audits and in response to reports from internal and external stakeholders;
request the management and the administration organs to apply sanctions for Code violations;
periodically report activity results to the Board of Directors, notifying any significant Code violations;
issue opinions on the review of main policies and procedures, to ensure the Code’s consistency;
undertake, if necessary, the periodic Code review proposal.
8.2 Communications and Training
The Code of Ethics is made available to all internal and external Recipients by at least publishing it on the company website.
To ensure the Code is correctly understood and also taking into account any suggestions from the Supervisory Body, Cielo e Terra draws and implements a regular communication and training plan to help diffuse the principles and ethical rules contained in the Code.
Training initiatives vary depending on collaborators’ roles and responsibilities.
8.3 Reporting Violations
Cielo e Terra has set up a communication channel through which anyone interested may report any concerns or violations of the Code directly to the Supervisory Body.
Anyone with an interest may report violations or alleged violations of the Code to the Supervisory Body anonymously by sending an email to the dedicated address (firstname.lastname@example.org). The Supervisory Body will examine all reports and may speak to the author and/or the person responsible for the alleged violation.
The Supervisory Body acts in order to ensure whistle-blowers are protected from retortions, i.e. any act that may be interpreted as a form of discrimination or penalisation.
Whistle-blowers identity is protected, without prejudice to legal obligations.
8.4 Code of Ethics Violations
If the Supervisory Body finds there has been a violation, it reports it to the Administrative Body and requests the application of sanctions.
If the violation involves one or more members of the Board of Directors or the President, the Supervisory Body will report directly to the Board of Directors, as a collegial organ, and to the Statutory Auditors. The organs informed of the violation take the decisions and approve the necessary measures, including sanctions, based on the regulations applicable, and make sure they are implemented and report to the Supervisory Body.
If the violation reported by the Supervisory Body is not followed up, or no sanction is proposed, the Administrative Body must provide adequate motivations to the Supervisory Body and the Statutory Auditors.
8.5 Sanctions System Guidelines
Violations of the principles set in the Code of Ethics, in the Disciplinary Code and by the internal procedures, in accordance with Model 231/01, undermine the relationship of trust between the Company and its directors, employees, consultants, collaborators, customers, suppliers and commercial and financial partners.
Therefore, said violations will be trenchantly and duly persecuted by Cielo e Terra by applying the measures set by this Code, the Disciplinary Code and Model 231/01, adequately and proportionately, independently from any criminal implications and criminal procedures in the cases in which they may constitute a crime.
The effects of the violations of the Code of Ethics, Disciplinary Code and the internal procedures based on Model 231/01 must be regarded as serious by all Recipients; to this end, the Company makes available the Code of Ethics, Disciplinary Code and relevant internal procedures and defines the sanctions applicable to violations and the procedures to apply them.
9 Sanctions System
The essential elements for the efficacy and effectiveness of the Model include an adequate system to sanction violations of the rules of conduct imposed to prevent the crimes defined by Legislative Decree 231/01 and, in general, of the internal procedures defined in the Model itself.
Art. 6., paragraph 2, letter e) of the aforementioned Legislative Decree requires organization and management models to “introduce an adequate sanctions system able to deal with the violation of the measures included in the model”.
Disciplinary sanctions apply regardless of any criminal procedures, because the rules of conduct introduced by the Model are adopted by the Company autonomously and independently from the type of offence the violation of the Model causes.
Once the Supervisory Body finds there has been a violation of the Model, the Code of Ethics or the Disciplinary Code, it informs the Administrative Body and proposes adequate sanctions.
If, on request from the Supervisory Body, the sanction is not applied, the Administrative Body must provide adequate motivations to the Supervisory Body and the Statutory Auditors.
9.1 Employee Sanctions
Employee violations of the rules of conduct set in this Code and in the Model are considered disciplinary offences.
Said rules of conduct – together with those set in the Disciplinary Code – are formally declared binding for all employees and any violation will trigger sanctions proportioned to the gravity of the violation; in accordance with the procedures set by article 7 of Law n. 300, of 30 May 1970 (Workers' Statute of Rights), and/or any special regulations applicable.
As for the type of sanctions, reference is made to the categories of offences set in the existing sanctions system, i.e. those set in the National Labour Collective Agreement applicable to the Company.
These categories describe violations sanctioned based on the relevance they have in the single situations and the sanctions concretely applicable depending on the gravity of the violations.
The sanctions system is constantly monitored by the Company and the Supervisory Body.
9.2 Measures Applicable to Directors
In the event of a violation of this Code, the Disciplinary Code, or the Model, by Directors, the Supervisory Body will inform the Board of Directors and the Statutory Auditors who will take the actions prescribed by the applicable regulations and the Articles of Association.
If Directors are sent to trial for offences for which the Company is administratively liable, procedures to revoke their mandate will follow the forms set by the law and the Articles of Association.
9.3 Measures Applicable to External Collaborators and Partners
External collaborators or partners’ behaviour that violates or is in contrast with the principles or the conduct guidelines set in the Code and in the Model, or that may constitute an offence based on Legislative Decree 231/01, may cause, following the triggering of certain clauses, the suspension of contractual relations and relevant activities, and the application of penalties for the suspension of activities, and extend to the cancellation of the contract, without prejudice to the right to claim compensation if said behaviour causes damage to the Company, as in cases in which the Judge applies the measures defined in the Decree.
The Administrative Body, even with the support of the Supervisory Body, will take care of drawing, updating and including in the appointment letter or, in general, in the agreement with Collaborators and Partners, the aforementioned clauses.